FAQ

Customer service is key our goal is 100% customer satisfaction, we want you to come back so will treat you well. We are happy to advise in any way before and after purchase.

Unless indicated otherwise UK delivery is £4.95 or free on orders over £100.00 International £9.00 * with exceptions.

We accept Debit Cards, Credit Cards, PayPal and internet banking options on request

Moo Custom Farm Shops's UK VAT Registration no: 202 1991 41.

We use First Class Royal Mail or an overnight Courier so usually next day if ordered before midday if more than three days is anticipated we will contact you .

We only employ certified payment methods, we hold no payment data.

Unless stated otherwise all non bespoke products are covered by the manufactures warranty. This means that if your product develops a fault in that time and that a manufacturing fault is found, we will be happy to provide you with a repair or a replacement, this is at the discretion of the manufacturer. It is the customers responsibility to return any product back to Moo Custom.

Absolutely, any purchase can be returned within 14 days, unused in the original packaging, just email us for a returns number and get it back to us for a refund or replacement. This excludes bespoke, used and sale items.